Accessibility Statement

Applicable standards

The site targets WCAG 2.0 Level AA conformance and the Israeli standard IS 5568, in line with the Equal Rights for Persons with Disabilities (Service Accessibility Adjustments) Regulations, 2013 (תקנות שוויון זכויות לאנשים עם מוגבלות (התאמות נגישות לשירות), תשע"ג-2013).

What is already in place

Among the accessibility measures applied:

• Three interface languages — Russian, English, and Hebrew — including correct RTL behaviour.
• Semantic HTML with landmark roles (header, nav, main, footer) for screen-reader navigation.
• Alt text on vacancy images and icons.
• Visible focus states on every interactive element; full keyboard navigation (Tab / Shift+Tab / Enter / Esc).
• Text and background contrast at AA level.
• Browser-level zoom (Ctrl/Cmd +) preserves functionality without horizontal scrolling.
• aria-label on icon-only buttons.
• Structured heading hierarchy (h1 → h2 → h3) for logical screen-reader reading.

Known limitations

We acknowledge that accessibility is an ongoing process. Currently the following may be sub-optimal:

• Some PDF documents (e.g. work permits) uploaded by users may lack a text layer and not be readable by screen readers. We can provide a plain-text alternative on request.
• Some video content in the Tips section may temporarily lack captions in every language; we add them progressively.
• Third-party widgets (e.g. WhatsApp) follow the accessibility policies of their respective platforms.

Service adjustments for people with disabilities

Our agents are happy to assist via alternative channels:

• Voice consultation by phone in Russian, English, Hebrew and (by arrangement) other languages.
• WhatsApp support including voice messages instead of text.
• Reading vacancy content aloud over the phone.
• In-office meetings by prior appointment.

How accessibility was checked

In September 2026 the site was audited against the Israeli standard SI 5568 (part 1, 2023 edition) and WCAG 2.1 level AA: an automated review of the source code and public pages, after which the findings are being fixed, and manual keyboard, screen-reader and 200 % zoom checks are carried out on every page template. The site targets current versions of Chrome, Safari, Firefox and Edge on desktop and mobile.

Accessibility coordinator

If you encounter an accessibility issue on the site or wish to request a service adjustment, please contact our coordinator:

• Name: Vitaly Ziza
• Email: hello@personal.city
• Phone / WhatsApp: +972-55-966-2900

Response time

We aim to respond to accessibility requests within 7 business days. If a resolution requires longer (for example, re-issuing a PDF), we will say so in our initial reply.